Regeneration Officer (Housing)

Salary £41,615 per annum

Location Manchester, Greater Manchester

The vacancy

Fixed Term Contract, Full Time - 35 hours per week (agile working arrangements in place)

Temporary position for the duration of the works programme. Expected to be 2-3 years

Closing date: 13th March 2026

Interview date: 24 March 2026

Interview location: Oaklands House, Sale M33 6FS

Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with. So, it’s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done.

As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community.

We are embarking on an exciting and transformative major works programme. To support this, we’re looking for a dedicated and customer-focused Regeneration Officer to lead on all aspects of the rehousing process.

This is a specialist role focused solely on supporting residents to move into suitable new homes. You’ll be the key point of contact for customers throughout the rehousing journey, providing personalised support, clear communication, and a seamless customer experience from start to finish.

If you care about people, thrive in a fast-paced environment, and want to play a pivotal role in shaping the future of a community, this is your chance to make a real and lasting impact.

We need people who are / have:

Experience of working in a similar role dealing with ASB, tenancy & neighbourhood issues
Experience of dealing with members of the public
Experience of dealing with challenging situations and complex lifestyles
Knowledge of social housing
Knowledge of Housing legislation
IT literate including Microsoft Office 365

A Full valid driving licence and access to own vehicle for work purposes is required.

Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.

If you want to be part of our team and help us make a difference, we’d love to hear from you.

About us

We are a not-for-profit housing association, providing affordable homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness, and support people to reach their potential.

Our organisation is all about people – the people who live in our homes, the people in the communities we serve, and the people we work with.

So, it’s no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone!

We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture that supports people to do this.

Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.

The team

Our Homes Team make sure customers' homes are well maintained by carrying out repairs, maintenance, and gas servicing... They are very important people!

In the team, there are multi-trades people, electricians, ground workers, roofers, gas engineers, plumbers, and joiners, plus general labourers and apprentices. There is also a team of planners and administrative colleagues who keep the show on the road by booking in all the work and making sure our trades colleagues have everything they need to get the job done. Together the Homes Team makes up nearly a third of our whole workforce!

Our customer satisfaction rating is consistently rated as ‘excellent’ and our Homes Team gets more compliments than any other team! The Homes Team were winners of the One Team One Dream Award at our colleague awards in 2020 for their commitment and fantastic teamwork.

Every year we...

Spend around £7 million repairing and maintaining our customers’ homes
Carry out 20,000 repairs
Complete 5,500 gas services
Turnaround 350 empty homes so they are in a good condition to re-let
Support some amazing community projects and charities, by putting our trades skills to great use.

Working here

Irwell Valley Homes is a great place to work, but don’t just take our word for it… find out what it’s like to work here from our colleagues…

"Thank you for your interest in joining the team!

As a not for profit housing association we have a strong social purpose to enable customers to live well in their homes and communities. By joining the Homes team you will be very much at the heart of this delivery model, providing an excellent repairs service to our customers in their homes and communities.

I'm proud to be part of a team that provides such an important service to our customers. So if you're interested in being part of an inclusive place of work where you are encouraged to be yourself and to learn & grow, I'd be happy to welcome you to the team! "

Michelle Nutter, Head of Repairs