Salary
£25,335.77 per annum (FTE) + LOBH Allowance
Location
Old Trafford, Manchester
Mergefield Title
{Mergefield Value}
Mergefield Title
{Mergefield Value}
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Permanent, Full Time & Part Time hours available
Closing date: 29th September 2026 Interview date: 5th October 2026 Interview location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS
Full Time
35 hours per week, with services operating between 7:45am and 8:10pm, Monday to Sunday. Worked on a shift rota including 1 weekend in every 5 weeks. Shifts are either 7:45am to 3:15pm (Early) or 12:10pm to 8:10pm (Late), No sleep-in duties are required.
Part Time
21 hours per week covering late shifts on Friday, Saturday and Sundays (12:10pm – 8:10pm) No sleep-in duties are required
Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with. So, it’s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done.
As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community.
This role will help us achieve our ambition by working as part of a team within a supported housing service in Trafford, Greater Manchester, providing high quality, personalised housing related support to young customers aged 16 to 25 years old.
In this role, you will be responsible for
Supporting and promoting young people aged 16 to 25 to access and actively engage in meaningful activities.
Providing administrative support to the project team.
Using a person-centred approach to enable customers to build life skills, develop healthy relationships and make decisions that are right for them.
Using coaching and strengths-based approaches to help customers overcome barriers and encourage engagement in education, training, employment, voluntary work and sport.
We need people who are
Strong communication, interpersonal, numerical and IT skills.
Experience of carrying out administrative and record-keeping tasks.
An understanding of safeguarding and professional boundaries.
The ability to use authority appropriately, deal effectively with challenging situations and challenge unacceptable behaviour.
The ability to build positive working relationships with clients, families, colleagues and partner agencies.
The ability to work independently and as part of a team.
Experience of working with young people would be advantageous
Enthusiasm for learning, training and professional development.
Please note that an Enhanced DBS check is required for this role and you must be able to work shifts, including evenings, weekends and bank holidays where required.
The successful candidate will be flexible, reliable, resilient, professional and passionate about making a positive difference to the lives of vulnerable adults and young people.
We want to hear from you! You may use AI tools to support your application, but any content submitted must accurately reflect your own skills, experience, qualifications and suitability for the role. During the recruitment process, you may be asked to discuss and provide evidence of the information contained within your application.
Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.
If you want to be part of our team and help us make a difference, we’d love to hear from you.
We are a not-for-profit housing association, providing affordable homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness, and support people to reach their potential.
Our organisation is all about people – the people who live in our homes, the people in the communities we serve, and the people we work with.
So, it’s no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone!
We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture that supports people to do this.
Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.
The ICL team
Our Independent & Community Living team pride themselves on delivering a fantastic service to our customers, providing accommodation-based services to adults and young people across Greater Manchester, and striving to make a real difference in people’s lives!
Forging positive and supportive relationships with our customers is central to what we do, none more than in our Community & Independent Living team, where we provide supported housing and independent living schemes for customers of all ages and with a variety of support needs. Whether our team are on-site 24-hours a day supporting young people living with Autism and ADHD, working at one of our fantastic independent living schemes for older people, or based at our specialist service for people with memory loss and dementia, we ensure our customers are at the heart of the services we provide, supporting them to develop and maintain their independence.
As well as working to support our customers, our team also makes sure the services we run are great places to live and really call ‘home’. Safety is always a priority, and our teams take a proactive role in making sure homes are always safe, secure and well managed. It’s a great feeling for the team knowing they can help to make services better for our customers!
Stats:
We provide over 300 places for people with additional support needs to live well
We have homes and services in eight local authorities across Greater Manchester
We provide nearly 500 homes across 12 schemes for older people in our Independent Living service
We work with over 20 different partners to provide specialist support services in our communities
“Thank you for your interest in joining our Independent & Community Living team. For us, the Independent & Community Living team is all about being reliable, respectful and proactive in the way that we interact with our customer’s and other colleagues. The team is dedicated to providing the best support services to our customers, understanding their needs and building trusting professional relationships that really make the difference. We are passionate about helping customers and delivering a great service to them. To do this, we give our colleagues the right training and support, offer some great benefits, and promote a positive, inclusive culture where everyone is able to deliver their best service by being their best self. If you share our goal in ensuring customers can live well in their homes and communities, I’d love to welcome you into the team!”
Andrew White, Head of Independent & Community Living
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