This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Permanent, Full Time (35 hours per week)
Closing date: 29th September 2026 Interview date: 5th October 2026 Interview location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS
MOUP Hours: 35 hours per week, with services operating between 7:45am and 8:10pm, Monday to Sunday worked on a shift rota including 2 on 2 off weekends and shifts across the week. Shifts are either 7:45am to 4:45pm (Early), 10:00am to 6:00pm (Flexi) or 11:10am to 8:10pm (Late).
Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with. So, it’s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done.
As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community.
This role will help us achieve our ambition by working as part of a team within supported housing and outreach services in Greater Manchester, providing high-quality, personalised housing-related support and enablement support to adult clients.
We're looking for someone who can help clients live independently in accommodation suited to their needs and successfully maintain their home. You'll support clients to develop the skills, confidence and resilience needed to access education, training, employment and meaningful community activities. You'll also help clients achieve financial stability, maintain healthy lifestyles and work towards their individual goals.
In this role, you will be responsible for
Using coaching and strengths-based approaches to help clients develop emotional resilience, overcome barriers and take greater control of their lives.
Building positive relationships with clients and supporting them to achieve the outcomes identified within their support plans.
Liaising with external agencies and professionals and raising safeguarding concerns appropriately and in a timely manner.
Completing and maintaining Support Plans, Positive Behaviour Plans, Essential Profiles and Risk Assessments.
Supporting the delivery of high-quality housing management, housing-related support and enablement activities within the service.
Working as part of a supported housing team to provide personalised support to young adults, including those with ADHD, ASD and substance misuse support needs.
Managing a caseload of clients, with workloads determined by client needs and service demand.
We need people who have
Knowledge and understanding of the needs of vulnerable adults and individuals with complex support needs.
Knowledge of issues affecting clients, including behaviour management, mental health, leaving care and neurodiversity.
Understanding of safeguarding, risk management and professional boundaries.
Experience of working within a supported housing environment or relevant health and social care setting.
Experience of supporting young people and vulnerable adults with complex needs.
Experience of working with statutory agencies and voluntary sector organisations.
Strong communication, record-keeping, organisational and relationship-building skills.
The ability to work independently, use initiative and manage a varied caseload.
It would be advantageous if you have:
Experience of working within supported housing services.
Knowledge of legislation and best practice relating to housing support, safeguarding, ADHD, ASD, learning disabilities and substance misuse.
A qualification in Health and Social Care or a related subject.
Please note that an Enhanced DBS check is required for this role and you must be able to work shifts, including evenings, weekends and bank holidays where required.
The successful candidate will be flexible, reliable, resilient, professional and passionate about making a positive difference to the lives of vulnerable adults and young people.
We want to hear from you! You may use AI tools to support your application, but any content submitted must accurately reflect your own skills, experience, qualifications and suitability for the role. During the recruitment process, you may be asked to discuss and provide evidence of the information contained within your application.
Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.
If you want to be part of our team and help us make a difference, we’d love to hear from you.
We are a not-for-profit housing association, providing affordable homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness, and support people to reach their potential.
Our organisation is all about people – the people who live in our homes, the people in the communities we serve, and the people we work with.
So, it’s no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone!
We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture that supports people to do this.
Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.
The ICL team
Our Independent & Community Living team pride themselves on delivering a fantastic service to our customers, providing accommodation-based services to adults and young people across Greater Manchester, and striving to make a real difference in people’s lives!
Forging positive and supportive relationships with our customers is central to what we do, none more than in our Community & Independent Living team, where we provide supported housing and independent living schemes for customers of all ages and with a variety of support needs. Whether our team are on-site 24-hours a day supporting young people living with Autism and ADHD, working at one of our fantastic independent living schemes for older people, or based at our specialist service for people with memory loss and dementia, we ensure our customers are at the heart of the services we provide, supporting them to develop and maintain their independence.
As well as working to support our customers, our team also makes sure the services we run are great places to live and really call ‘home’. Safety is always a priority, and our teams take a proactive role in making sure homes are always safe, secure and well managed. It’s a great feeling for the team knowing they can help to make services better for our customers!
Stats:
We provide over 300 places for people with additional support needs to live well
We have homes and services in eight local authorities across Greater Manchester
We provide nearly 500 homes across 12 schemes for older people in our Independent Living service
We work with over 20 different partners to provide specialist support services in our communities
“Thank you for your interest in joining our Independent & Community Living team. For us, the Independent & Community Living team is all about being reliable, respectful and proactive in the way that we interact with our customer’s and other colleagues. The team is dedicated to providing the best support services to our customers, understanding their needs and building trusting professional relationships that really make the difference. We are passionate about helping customers and delivering a great service to them. To do this, we give our colleagues the right training and support, offer some great benefits, and promote a positive, inclusive culture where everyone is able to deliver their best service by being their best self. If you share our goal in ensuring customers can live well in their homes and communities, I’d love to welcome you into the team!”
Andrew White, Head of Independent & Community Living
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Irwell Valley Housing Association Ltd Privacy Statement
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